Rebuilding passenger trust and confidence through three-step approach
Cebu Pacific (CEB) continues to inspire everyJuan to travel again as it launches its trademark piso sale from December 10 to 12, 2020. This 3-day #CEBSuperSeatFest offers flights to ALL domestic and international destinations on sale for as low as PHP 1 one-way base fare, for travel from August 1 to November 30, 2021.
“A lot of us are looking forward to experiencing the wonders of travel again, especially now that we are seeing more domestic destinations reopen its doors for tourists. We firmly believe the holiday season is the perfect time to share this gift with everyJuan.”Candice Iyog, CEB vice-president for Marketing & Customer Experience.
We encourage guests to use their Travel Funds to book new flights. Online payments will be accepted on all three days, while payment center options will be made available starting the second day.
Three-step approach to boosting travel confidence: Sanitation & Safety, Track & Trace, Testing
In this environment where health is part of safety, the Philippines’ leading carrier has introduced new sanitation procedures to ensure that the needs of its customers are addressed so everyJuan will be able to confidently travel again. In order to kickstart travel and tourism, CEB strictly follows three key steps: sanitation, tracing, and testing.
CEB’s 7-star COVID Safety Rating
CEB strictly implements its multi-layered approach to safety, in accordance with global aviation standards, to ensure guests travel with peace of mind. This includes extensive daily disinfection of aircraft, frequent cleaning of passenger surfaces at the airport and inflight, coupled with the presence of hospital-grade High Efficiency Particulate Air (HEPA) filters onboard that are proven to eliminate 99.99% of viruses.
These are on top of CEB’s enhanced self-service online channels that enable guests to easily manage their flights online, as well as update pertinent information that may be required upon entry to a destination. Contactless Flight procedures are also in place, such as boarding pass scanning, mandatory online check-in and self-bag tagging capabilities.
DOTr’s Traze App
The Department of Transportation has recently launched a unified contact tracing app for the aviation industry and all other transport sectors. This requires people transiting through all airports in the Philippines to register in the app called “Traze,” and scan QR codes at designated areas in the airports.
CEB commends the DOTr for launching this single platform as the carrier believes this will result in a more efficient tracing initiative. CEB has been sending constant reminders to its employees and passengers to ensure everyJuan is informed of this requirement, which aims to make travel safe for all.
Affordable testing options
A number of local destinations currently require negative RT-PCR test results prior to entry, that is why CEB has made sure the journey remains affordable and hassle-free for everyJuan. Passengers booked on Cebu Pacific and Cebgo can easily choose and book appointments with any of its three partner laboratories via https://bit.ly/CEBFlightReminders for only PHP 3,300.
CEB has also recently piloted its Test Before Boarding (TBB) process for passengers flying direct from Manila to General Santos City for a two-week trial period until December 14, 2020. This initiative is the first of its kind in the country, allowing passengers to conveniently have their antigen tests administered at the NAIA Terminal 3 just hours before their estimated time of departure. Results are released within 30 minutes, and only those holding negative test results will be allowed to board the flight.
“All these collaborative efforts are testaments of how achievable goals are when we all work together – we are positive our industry will heal and rise as one in no time so #EveryJuanWillFlyAgain.”Iyog
For a list of travel requirements, testing options, flexibility options and frequently asked questions, passengers are encouraged to visit cebupacificair.com